An Uber Eats delivery man has been accused of stealing jobs from colleagues by using multiple phones and hacking a GPS system.
The unnamed driver who frequents the McDonald’s in Strood, Kent, has come to the attention of his colleagues after getting four times more work than them and earning twice as much.
Colleagues have since raised concerns on the forum uberpeople.net which offers workers associated with Uber advice.
One person wrote: “He [the delivery driver] collects one and as soon as he arrives from a delivery goes straight to the counter and collects another.
“Quite a few people are mad with him but he acts like someone who is shameless beyond doubt.” He added: “Other riders just sit and watch him in and out all day long in despair.”
It is thought that the delivery driver may be using multiple phones on separate accounts to cheat the system and could be hacking into the company’s GPS system.
Riders for Uber Eats can earn a minimum payment of £4 per completed delivery as well as receiving tips and rewards.
The food delivery service rivals other apps such as Deliveroo and Just Eat with plans to expand its employees to 900 people in the EMEA region this year. It works by sending orders to riders in one area, much like its transportation services, and uses an algorithm to distribute business evenly.
As Uber does not have a union and employees are considered self-employed, one driver went to the forum to ask for advice after confronting the man. “He admitted his game and quickly offered us the blocking and hacking tools he is using for a whopping £1000 cash,” wrote the employee.
It’s easy to find Apps and YouTube videos that explain how to manipulate GPS locations online, although it is believed that the rider is using a combination of multiple phones and hacking software.
An unofficial security investigator told the Strood-based courier they were aware of the situation and were in the process of investigating the claims on the online forum.
A spokesperson for Uber said: “Participating in fraudulent activity of any kind is a clear violation of our terms and conditions.
“Couriers who are found fraudulently or illegitimately using the app risk being permanently deactivated.”